Customer Service Associate I

Dollar Tree Stores; Greenville (PA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational assistance

Job summary

A prominent retail company in Pennsylvania is seeking a Customer Service Associate to assist customers, manage sales transactions, and maintain store cleanliness. Ideal candidates will have prior retail experience and strong customer service skills. Join our team to provide a great shopping experience in a professional and friendly environment.

Qualifications

• Previous customer service experience preferred.
• Ability to follow instructions and operational documents.
• Physical ability to lift 30-50 lbs and perform various tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment for all.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Overview

We re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and neat presentation
• Other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Physical ability to lift 30 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational assistance
• And more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be considered for employment in certain roles.

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will.