Customer Service Associate I

Dollar Tree Stores; Murphy (NC); Presencial; USD 16.531 - 20.664; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

A popular retail store in Murphy, NC, seeks a Customer Service Associate I to enhance customer experiences. Responsibilities include assisting customers, managing cash transactions, and ensuring store cleanliness. Candidates should have a high school diploma and prior customer service experience. This part-time position offers various benefits including medical and retirement plans.

Formación

• Previous customer service experience in retail or similar environments is highly preferred.
• Must be able to lift between 30 and 50 lbs.
• Ability to follow instructions and interpret operational documents is required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment.

Conocimientos

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Educación

High school diploma or equivalent

Descripción del empleo

Overview

We’re seeking a Customer Service Associate I to join our team at Dollar Tree Stores and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Employment details

• Part time
• Location: Murphy, NC

Equal opportunity and accommodations

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.