Customer Service Associate I

Dollar Tree Stores; Douglas (AZ); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

A prominent retail company in Douglas, Arizona, is seeking a Customer Service Associate to enhance customer shopping experiences. Responsibilities include assisting customers, managing sales transactions, and ensuring store cleanliness. Preferred qualifications include a high school diploma and previous customer service experience in retail. The role offers competitive perks and benefits.

Qualifikationen

• Ability to follow instructions and interpret operational documents.
• Must lift between 30 and 50 lbs and meet physical demands.
• Customer service experience in retail or related field preferred.

Aufgaben

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash security.
• Ensure cleanliness of the store and stock replenishment.

Kenntnisse

Customer service

Problem-solving

Relationship management

Organizational skills

Communication skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Join to apply for the Customer Service Associate I role at Dollar Tree Stores

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in the states listed in the job description, minors may be eligible for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note: This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.