Customer Service Associate I

Dollar Tree Stores; Madison (MS); Sur place; USD 25 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Medical, pharmacy, dental, and vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Additional benefits as offered

Résumé du poste

Dollar Tree Stores is looking for a part-time Customer Service Associate in Madison, Mississippi. Responsibilities include assisting customers, managing cash transactions, and maintaining a clean store environment.

The ideal candidate will have a high school diploma and prior customer service experience. The position offers various perks such as insurance and educational assistance, proving advantageous for candidates seeking a comprehensive work environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment required.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and meet physical demands.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working an assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Connaissances

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Formation

High school diploma or equivalent

Description du poste

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working an assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills and Experience

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs. from floor to shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem‑solving and decision‑making skills required.

Perks and Benefits

• Medical, pharmacy, dental, and vision insurance.
• Employee Assistance Program.
• Retirement plans.
• Educational assistance.
• Additional benefits as offered.

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Part time

123 Grandview Blvd, Madison, Mississippi 39110–02730, Dollar Tree