Customer Service Associate I

Dollar Tree Stores; Lewisburg (Union County); On-site; USD 20,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Lewisburg is seeking a Customer Service Associate I. This part-time role involves assisting customers, managing transactions, and ensuring a clean and stocked environment. Ideal candidates should have strong customer service skills, an ability to lift items up to 50 lbs, and previous retail experience is preferred.

Qualifications

• Previous customer service experience in retail, hospitality, food service, or grocery is preferred.
• Ability to lift 30-50 lbs and perform frequent physical activities.
• Strong relationship management skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Keep the store well-stocked and clean.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Dollar Tree Stores.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including bathrooms, floors, trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hospitality, food service, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And more

Employment details

• Part time
• Location: Lewisburg, PA

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Retail

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make employment decisions without regard to any protected status. In accordance with local laws in several states, minors may be eligible for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job description should not be construed as the exclusive standard of the position. This is not a complete list of duties and may be amended from time to time. Incumbents will follow any other instructions and perform related duties as required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.