Customer Service Associate I

Dollar Tree Stores; Forest (VA); Vor Ort; USD 28.000 - 35.000; Teilzeit

Benefits dieser Stelle

Employee Assistance Program

Retirement plans

Educational Assistance

Zusammenfassung

A leading retail company in Virginia is seeking a Customer Service Associate to enhance the shopping experience for customers. The role involves assisting with customer inquiries, managing transactions, and maintaining store cleanliness. Ideal candidates will have a high school diploma and prior customer service experience, along with excellent communication and organizational skills. This position offers a range of benefits including an Employee Assistance Program and educational assistance.

Qualifikationen

• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to lift between 30 and 50 lbs and perform physical tasks.
• Must follow instructions and interpret operational documents.

Aufgaben

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain store security and protect company assets.
• Ensure cleanliness throughout the store.

Kenntnisse

Excellent customer service and relationship management skills

Strong organizational skills

Strong communication skills

Strong problem-solving skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Job title

Customer Service Associate I

Employer

Dollar Tree Stores

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.