Customer Service Associate I

Family Dollar; Houston (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical insurance

Pharmacy benefits

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a part-time Customer Service Associate in Houston, Texas. Candidates will assist customers, manage transactions, and maintain store cleanliness. Previous experience in retail or customer service is preferred. This position also requires the ability to lift up to 50 lbs and excellent customer service skills. A comprehensive benefits package is offered.

Qualifications

• Previous customer service experience in retail or related fields preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30 to 50 lbs. and handle physical demands of the job.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain cash security.
• Keep the store stocked and recover merchandise.
• Ensure cleanliness of the store and restock as necessary.

Skills

Customer service skills

Organizational skills

Problem-solving skills

Communication skills

Education

High school diploma or equivalent

Job description

Customer Service Associate I

Family Dollar

Location: 9890 Fondren Rd, Houston, Texas 77096

Employment type: Part-time

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills (required)
• Strong organizational and communication skills (required)
• Strong problem‑solving and decision‑making skills (required)

Perks and Benefits

We offer a wide variety of rewards to support your health, wealth, and mental well‑being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity & Diversity Statement

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.