Customer Service Associate I

Family Dollar; Houston (TX); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail company in Houston is seeking a part-time associate to assist customers, manage transactions, and maintain store cleanliness. Candidates should have a high school diploma and customer service experience is preferred. The ideal candidate will possess strong communication and problem-solving skills. You will be responsible for a variety of tasks, ensuring a positive and professional environment. The position offers various perks and benefits including educational assistance and retirement plans.

Qualifications

• Previous customer service experience in a retail environment is preferred.
• Must be able to follow instructions and meet physical demands.
• Excellent customer service and relationship management skills are necessary.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the cash register.
• Maintain security of cash and protect company assets.
• Ensure a positive and respectful environment for customers.

Skills

Customer service experience

Strong organizational skills

Strong problem-solving skills

Ability to lift 30-50 lbs

Effective communication skills

Education

High school diploma or equivalent

Job description

Duties

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, and stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills And Experience

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Perks And Benefits

• Employee Assistance Program.
• Retirement plans.
• Educational Assistance.
• And much more!

Location and Job Type

Part time

3103 Collingsworth Street, Houston, Texas 77026

Family Dollar

Equal Opportunity Employer

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

ADA Statement

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.