Customer Service Associate I

Family Dollar; Ford City (Armstrong County); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company in Ford City is looking for a Customer Service Associate I to assist with customer inquiries and sales transactions. The ideal candidate has strong communication and organizational skills and preferably a high school diploma. Responsibilities include maintaining store cleanliness and stock levels. This is a part-time position with various perks including retirement plans and educational assistance.

Qualifications

• Ability to lift between 30 and 50 lbs.
• Experience in customer service is preferred.
• Ability to follow instructions.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cleanliness throughout the store.
• Receive merchandise and assist with stock replenishment.

Skills

Customer service skills

Communication skills

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Overview

Join to apply for the Customer Service Associate I role at Family Dollar.

Part time position.

Location: 1132 3rd Avenue, Ford City, Pennsylvania 16226.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks And Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in various states, minors may be considered for employment in certain roles.

We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Note: This job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.