Customer Service Associate I

Dollar Tree Stores; Charlotte (NC); Presencial; USD 16.531 - 20.664; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

A retail company in Charlotte seeks a Customer Service Associate to assist customers and manage transactions. Ideal candidates will have experience in retail or similar environments and possess strong communication skills. This part-time role involves lifting, customer interaction, and maintaining store cleanliness.

Formación

• Previous experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Must be able to lift between 30 and 50 lbs and meet physical demands.
• Strong relationship management skills are required.

Responsabilidades

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and stock levels.
• Ensure a safe and respectful environment.

Conocimientos

Customer service experience

Ability to follow instructions

Organizational skills

Communication skills

Problem-solving skills

Educación

High school diploma or equivalent

Descripción del empleo

Overview

Join to apply for the Customer Service Associate I role at Dollar Tree Stores.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

Equal Opportunity

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws, minors may be eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

9519 South Blvd, Charlotte, North Carolina 28273

Dollar Tree