Customer Service Associate I

Family Dollar; Beatty (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, pharmacy, dental, and vision insurance

Job summary

Family Dollar is hiring for a customer service role in Beatty, Nevada. This position involves assisting customers, managing sales transactions, and maintaining store cleanliness. Candidates should have a high school diploma and previous customer service experience is highly preferred. Key responsibilities include ensuring a positive shopping experience and performing physical tasks such as lifting and stock replenishment. The role also offers benefits like medical insurance and educational assistance, contributing to a supportive work environment.

Qualifications

• Customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Ability to lift 30-50 lbs. and perform physical tasks.
• Strong relationship management skills are essential.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions and maintain security of cash.
• Keep the store well-stocked and clean.

Skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well‑stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Qualifications

• High school diploma or equivalent (preferred)
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred)
• Ability to follow instructions and interpret operational documents (required)
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills (required)
• Strong organizational and communication skills (required)
• Strong problem‑solving and decision‑making skills (required)

Benefits

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Medical, pharmacy, dental, and vision insurance
• And many more benefits

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.