Account Associate - Customer & Insurance Support

Hermitageagent; Mount Juliet (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Mount Juliet, Tennessee, is seeking an Account Associate to assist in daily operations and foster customer relations. You will manage customer accounts, handle policy inquiries, and process claims, contributing to the agency's growth. The role offers a competitive salary, flexible schedule, and benefits like PTO and health insurance. Ideal candidates have strong communication and organizational skills and thrive in a team-focused environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

A local insurance agency in Mount Juliet, Tennessee, is seeking an Account Associate to assist in daily operations and foster customer relations. You will manage customer accounts, handle policy inquiries, and process claims, contributing to the agency's growth. The role offers a competitive salary, flexible schedule, and benefits like PTO and health insurance. Ideal candidates have strong communication and organizational skills and thrive in a team-focused environment.