Customer Service Associate - Forest Lake, MN - (Part-Time)

Goodwill-Easter Seals Minnesota; Forest Lake (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading nonprofit organization is looking for a part-time Customer Service Associate in Forest Lake, MN. You will ensure an excellent customer experience through friendly and accurate transactions, stock maintenance, and contribute to a safe, welcoming environment. This role offers competitive pay, flexible hours, and opportunities for career development.

Benefits

Generous paid time off (PTO) program

Competitive medical, dental and vision plans

401(k) plan with employer match

Employee discount

Qualifications

• 0-3 years of relevant experience required.
• Ability to communicate effectively with diverse populations.
• Ability to prioritize tasks effectively.

Responsibilities

• Provide high-level customer service and maintain store operations.
• Stock and maintain merchandising standards.
• Create a welcoming atmosphere for customers.

Skills

Customer Service

Organization

Communication

Initiative

Attention to detail

Education

High school diploma or equivalent

Job description

Customer Service Associate - Forest Lake, MN - (Part-Time)

Job Category: Retail

Requisition Number: CUSTO013730

Apply now

• Posted : May 27, 2025
• Part-Time

Locations

Showing 1 location

Forest Lake, MN (Store Location)
197 19th St SW
Forest Lake, MN 55025, USA

Description

Position Summary:

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values.

A day in the life:In a typical day, aCustomer Service Associatecan expect to...

• Customer Service : Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
• Store Operations : Follows policies and procedures and executes directives in a timely manner.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.
• Pay Range: $13.85 - $19.91/hr
  
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount!

Work-life balance: No overnights or late closing shifts, and limited holiday hours

GESMN retail locations are closed New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!

Opportunities for career development and advancement

About You:

Ability to effectively communicate with supervisors, employees and customers

• Ability to work independently and coordinate multiple projects simultaneously
• Excellent organizational skills, ability to prioritize
• Strong attention to details
• Ability and desire to provide excellent customer service
• Ability to interact with a diverse population in a human-services setting
• High level of initiative and self-motivation
• Perseverance and commitment to getting the job done
• Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
• A typical part-time schedule is up to 20 hours per week.

Prior Experience & Education:

• 0-3 years of relevant experience
• High school diploma or equivalent preferred

About Us:

• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here .

Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.