Customer Service Associate — Fast-Paced Food & Retail

wawa; Petersburg (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

401(k) matching

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Shift differential

Job summary

Wawa is seeking a Customer Service Associate in Petersburg, VA to greet customers, take orders, and ensure a welcoming, efficient experience. You will handle payments, help with fuel and gift cards, and assist with age-restricted product verification.

You'll prepare breakfast items, build-to-order sandwiches, beverages, pizzas, and keep the coffee station tidy. You will stock shelves, follow safety policies, and perform store housekeeping to keep the store bright and inviting.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
• Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
• Help keep our stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Wawa is seeking a Customer Service Associate in Petersburg, VA to greet customers, take orders, and ensure a welcoming, efficient experience. You will handle payments, help with fuel and gift cards, and assist with age-restricted product verification.

You'll prepare breakfast items, build-to-order sandwiches, beverages, pizzas, and keep the coffee station tidy. You will stock shelves, follow safety policies, and perform store housekeeping to keep the store bright and inviting.