Customer Service Associate - Dinner/Close Shift

Raising Cane's Chicken Fingers; Plano (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the fast-food sector is seeking enthusiastic Customer Service Associates to join their dynamic team. This entry-level position offers a fantastic opportunity for individuals eager to grow their careers in a fun and fast-paced environment. With a focus on delivering exceptional customer experiences, you will engage with customers, take orders, and ensure the dining area is clean and welcoming. The company values individuality and provides comprehensive training, competitive pay, and numerous benefits, including flexible scheduling and a gym membership program. If you're ready to make an impact in your community while enjoying a supportive workplace, this role is perfect for you.

Benefits

Paid Time Off

Closed for all major holidays

Early closure for company events

Casual Work Attire

Flexible Scheduling

Employee Discount Program

Qualifications

• Must be 16 years of age or older.
• Ability to provide quick and friendly service.

Responsibilities

• Take orders and deliver food to customers.
• Maintain cleanliness of the dining area and kitchen.
• Assist team members to ensure service continuity.

Skills

Customer Service

Communication

Teamwork

Multitasking

Dependability

Education

High School Diploma or equivalent

Job description

Starting hiring pay at: $12

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your restaurant career with us.

Within your first year of working in the restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at a restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!

Qualities of awesome Canes Customer Service Associate:

• Team player
• Excellent communicator
• Happy, courteous and enthusiastic
• Hard working and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits available for hourly Crew:

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks & Rewards for hourly Crew:

• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors and other areas of the restaurant
• Taking orders from customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

ADDITIONAL REQUIREMENTS:

• Must be 16 years of age or older
• Provide all customers with quick and friendly service
• Work together as a team, assisting other crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun
• Take initiative
• Comply with company policies

Raising Cane’s appreciates & values individuality. EOE