Customer Service Associate - Dinner/Close Shift

Raising Cane's Chicken Fingers; Midlothian (VA); On-site; Full time

Job summary

Join a vibrant team at a well-known restaurant where your role as a Customer Service Associate will directly impact customer experiences. This entry-level position offers paid training, ensuring you are well-prepared to thrive in a fast-paced environment. With opportunities for growth and pay increases through training and performance evaluations, you will be part of a company that values your contributions and fosters a fun workplace culture. Enjoy flexible scheduling, a variety of benefits, and the chance to make a difference in your community while working with a supportive team.

Benefits

Medical & Pharmacy Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Education Assistance

Paid Time Off

Flexible Scheduling

Employee Discount Program

Qualifications

• Must be 16 years or older, excellent communication skills required.
• Entry-level position, no experience necessary, paid training provided.

Responsibilities

• Provide great customer service and take orders efficiently.
• Clean dining areas and deliver food to customers promptly.

Skills

Customer Service

Communication

Teamwork

Multitasking

Dependability

Education

High School Diploma or equivalent

Job description

Starting hiring pay at: $16.25 per hour - $17.75 per hour

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and talking to customers.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts, and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role, we have a position for you. This position is entry-level (no experience required), and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at a Restaurant that is a FUN place to work, values your growth, and provides opportunities to impact your community, we want you on our team!

Qualities of an awesome Canes Customer Service Associate:

• Team player
• Excellent communicator
• Happy, courteous, and enthusiastic
• Hardworking and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits available for hourly Crew:

• Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Pet Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks & Rewards for hourly Crew:

• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist, or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors, and other areas of the Restaurant
• Taking orders from Customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

ADDITIONAL REQUIREMENTS:

• Must be 16 years of age or older
• Provide all Customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in the completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing Working Hard and Having Fun
• Take initiative
• Comply with Company policies

Raising Cane’s appreciates & values individuality. EOE