Customer Service Associate - Dinner/Close Shift

Raising Cane's Chicken Fingers; Des Moines (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Customer Service Associates to join their dynamic team. In this entry-level role, you will be the face of the restaurant, responsible for delivering exceptional service and ensuring customer satisfaction. With a focus on teamwork and a fun work environment, this position offers opportunities for growth and advancement through paid training and performance evaluations. If you thrive in a fast-paced setting and are eager to make a positive impact on your community, this role is perfect for you. Join a company that values your individuality and offers competitive pay and benefits.

Benefits

Paid Time Off

Flexible Scheduling

Casual Work Attire

Gym Membership Program

401(k) With Employer Match

Education Assistance

Pet Insurance

Employee Discount Program

Qualifications

• Must be 16 years of age or older and able to work in a fast-paced environment.
• Excellent communication and teamwork skills are essential.

Responsibilities

• Provide excellent customer service and take orders efficiently.
• Clean dining areas and ensure a pleasant environment for customers.

Skills

Customer Service

Communication Skills

Teamwork

Multitasking

Dependability

Education

High School Diploma or equivalent

Job description

Starting hiring pay at: $15

As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and engaging with customers.

We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts, and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier, or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your restaurant career with us.

Within your first year of working in the restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at a restaurant that is a FUN place to work, values your growth, and provides opportunities to impact your community, we want you on our team!

Qualities of an awesome Canes Customer Service Associate:

• Team player
• Excellent communicator
• Happy, courteous, and enthusiastic
• Hardworking and attentive
• Responsible and dependable
• Authentic and genuine
• Takes pride in doing a good job

Benefits available for hourly Crew:

• Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision, Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter’s Insurance, and ID Theft Protection
• OnePass Gym Membership Program
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Crewmember Assistance Program
• Education assistance
• Pet Insurance

Perks & Rewards for hourly Crew:

• Paid Time Off*
• Closed for all major holidays**
• Early closure for company events
• Casual Work Attire
• Flexible Scheduling
• Perkspot Employee Discount Program

*Must satisfy hours requirement per year

**Locations may vary

ESSENTIAL FUNCTIONS OF THE POSITION:

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lift and carry, push or pull heavy objects up to 50 pounds
• Kneel, bend, twist, or stoop
• Ascend or descend stairs
• Reach and grasp objects (including above head and below waistline)
• Excellent verbal and written communication
• Ability to show up to scheduled shifts on time
• Cleaning tables, floors, and other areas of the restaurant
• Taking orders from customers and processing payments efficiently
• Follow proper safety procedures when handling and/or preparing food
• Ability to multitask

ADDITIONAL REQUIREMENTS:

• Must be 16 years of age or older
• Provide all customers with quick and friendly service
• Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
• Work under pressure and at a fast pace
• Align with Raising Cane’s culture by balancing working hard and having fun
• Take initiative
• Comply with company policies

Raising Cane’s appreciates & values individuality. EOE