Customer Service Associate-BASE CAMP

Oasis Stop N Go; Ketchum (ID); On-site; USD 26,000 - 27,000; Full time

Job summary

Base Camp in Ketchum, Idaho is seeking a Customer Service Associate. You will be the face of the store, delivering fast, friendly service and handling transactions with Passport at the time of sale.

Responsibilities include stocking, cleaning, taking vendor deliveries, and maintaining store safety. This role requires lifting up to 50 lbs, acting with a can-do attitude, and flexibility with shifts including weekends.

Qualifications

• Must be 19 years of age to sell alcohol.
• Experience as cashier in a convenience or grocery setting is preferred.
• Service orientation—actively helping customers.
• Strong oral and written communication skills.
• Ability to follow directions and remain calm under pressure.
• Occasionally lifts up to 50 pounds; frequently up to 25 pounds.
• Able to stand for the entire shift and be in good physical shape.
• Able to operate Passport cash register and count change.

Responsibilities

• Provide fast, efficient, friendly customer service and resolve concerns.
• Report to work on time.
• Enter all sales into Passport at sale time.
• Brew coffee and stock beverages and supplies.
• Maintain cleanliness of interior and restrooms.
• Check-in vendor deliveries and ensure invoiced products are received.
• Complete and submit daily paperwork.
• Restock and face shelves and coolers; check for expired items.
• Maintain exterior cleanliness: fuel pumps and parking lot.
• Prepare and stock fast food items; know hot and cold requirements.
• Attend team meetings and contribute ideas.
• Be flexible with shifts and emergencies.

Skills

Customer service

Alcohol age check

Cash handling

Communication

Follow directions

Lifting up to 50 lbs

Stand for shift

Passport POS

Tools

Passport POS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Associate-BASE CAMP

Ketchum, ID, US

Salary Range: $18.75 To $19.25 Hourly

Job Summary:

Each shift at Base Camp is busy and involves many tasks. A Customer Service Associate is the face of Base Camp, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Performs other similar or related duties as assigned.

Skills & Qualifications:

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation-Actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

Job Summary:

Each shift at Base Camp is busy and involves many tasks. A Customer Service Associate is the face of Base Camp, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

• Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
• Report to work on time.
• Enter all sales in the Passport at the time of sale.
• Brew coffee, prepare and stock other dispensed beverages and supplies.
• Maintain cleanliness of the interior building including restrooms.
• Check-in vendor deliveries, ensuring all products invoiced are received.
• Complete and submit daily paperwork.
• Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
• Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
• Prepare and stock fast food items. Learn hot and cold requirements.
• Attend store team meetings and contribute your concerns and ideas.
• Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
• Be knowledgeable about and follow company policies.
• Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
• Treat customers, co-workers, and vendors as you would want to be treated.
• Maintain a positive attitude.
• Performs other similar or related duties as assigned.

Skills & Qualifications:

• Must be 19 years of age to sell alcohol.
• Preferred convenience store or grocery store experience as a cashier.
• Service orientation-Actively looking for ways to help people.
• Strong oral and written communication.
• Able to follow directions and remain calm under pressure.
• Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
• Must be in physically good shape and able to stand during the entire work shift.
• Able to operate Passport cash register and count change to customers.

AVAILABLE SHIFTS

• 7AM-3PM
• 9AM-6PM
• 4PM-12AM

WEEKENDS AND HOLIDAYS

24-32 HOURS