Customer Service Associate - Automotive Finishes

The Sherwin-Williams Company; Mason (OH); On-site; USD 16,531,000 - 24,797,000; Part time

Job summary

The Sherwin-Williams Company is hiring a part-time Customer Service Associate in Mason, OH to deliver products to customers, load and prepare orders, and provide customer support at the branch.

The role requires lifting up to 70 lbs, a valid driver's license, and a willingness to work Monday through Friday, 8:00 AM to 5:00 PM, with hours subject to change based on business needs.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Valid, unrestricted driver’s license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Deliver products to customers using Company vans or pickup trucks; ensure orders are complete, packed correctly, and safely delivered to the right customer.
• Receive and prepare orders and safely move and load items.
• Provide customer service, monitor inventory, and operate color retrieval and paint mixing equipment as needed.

Skills

Customer service

Delivery

Education

High School diploma or GED

Tools

Forklifts

Pallet jacks

Hand trucks

Job description

The Customer Service Associate is responsible for delivering products to customers from Sherwin-Williams branches using Company vans or pick-up trucks. The Customer Service Associate ensures deliveries are complete, packed correctly, and safely delivered to the correct customer. The Customer Service Associate is responsible for receiving and preparing orders and safely moving and loading. This position is also expected to provide customer service, monitor inventory, and operate color retrieval and paint mixing machine equipment, as needed.

This is a part-time position.

The work schedule will align with the branch's hours of operation of Monday through Friday between 8:00 AM and 5:00 PM. Specific working hours will be determined based on business needs and are subject to change.

The individual selected for this role will be expected to work at Automotive Finishes #9102 located at 4900 Parkway Drive, Mason, OH 45040.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted driver's license
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of work experience using material handling equipment (for example forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts, etc.)
• Have at least one (1) year of work experience in customer service, retail, or sales

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