Customer Service Associate

Wawa, Inc.; Town of Southampton (NY); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical and dental benefits

401(k) with matching

Paid time off

Flexible schedules

Store discounts

Job summary

A leading convenience store chain in New York is seeking a Customer Service Associate to provide exceptional service by greeting customers and preparing food items. Ideal candidates have excellent communication skills and thrive in fast-paced environments. This role offers a competitive hourly rate and comprehensive benefits, including medical, dental, and flexible schedules.

Qualifications

• Must be 16 years of age or older.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers courteously.
• Prepare food items and keep the coffee station organized.
• Operate cash register and assist with payments.
• Ensure well-stocked shelves and store cleanliness.

Skills

Excellent communication and customer service skills

Ability to thrive in a fast-paced environment

Reliable transportation

Teamwork

Job description

We believe we can make life a little better every day – and there’s one secret ingredient that truly sets Wawa apart: our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping everyone fly high together.

As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.

What you’ll do:

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, build‑to‑order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
• Help keep the stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits:

Wawa offers inclusive, comprehensive benefits including medical, dental, vision, mental health, Employee Stock Ownership Plan (ESOP), 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to additional wellness programs.

Qualifications:

• Excellent communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask effectively.
• 16 years of age or older with reliable transportation.
• Enjoy working in a team environment.

The hourly range for this position is $16.00 – $20.00, commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12:00 am – 6:00 am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. We recruit, hire, promote, and evaluate all applicants and Associates without regard to protected characteristics. Unlawful discrimination will not be a factor in any employment decision.