Customer Service Associate

Wawa, Inc.; Beverly (NJ); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Medical/Dental/Vision Coverage

401(k) with Matching

Education Assistance Program

Flexible Schedules

Store Discounts

Job summary

A leading convenience store chain in New Jersey is seeking a Customer Service Associate to greet and serve customers, prepare food items, operate the cash register, and maintain store cleanliness. The ideal candidate will have excellent communication skills, the ability to multitask, and enjoy working in a team. Benefits include health coverage, paid time off, and flexible schedules.

Qualifications

• Must be 16+ years old with reliable transportation.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, build-to-order sandwiches, specialty beverages, and pizzas.
• Operate the cash register and handle payments.
• Ensure stores are well-stocked and shelves remain inviting.
• Complete store housekeeping duties including cleaning and trash removal.

Skills

Communication Skills

Customer Service Skills

Multitasking

Job description

Join to apply for the Customer Service Associate role at Wawa, Inc.

As a Customer Service Associate (CSA), you are the friendly face that greets and serves customers. Our CSAs are part of a brand committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, build-to-order sandwiches, specialty beverages, and pizzas; keep the coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Benefits

• Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally. Benefits include medical/dental/vision and mental health coverage, ESOP, 401(k) with matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules, and access to other benefit and wellness programs.
• Eligibility for benefits is defined under the terms of the plan(s).

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask effectively.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

The hourly range for this position is $16.00 - $20.00 and is commensurate with position, experience, and location. A $1.50 shift differential applies for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail] or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. We recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.