Customer Service Associate

Confidential; Lawrence Township (NJ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training and ongoing support

Opportunities for advancement based on performance

Team-oriented work environment

Job summary

Confidential is hiring a Customer Service Associate in Lawrence, New Jersey. In this full-time role, you'll facilitate customer interactions at community events and provide assistance and information.

Key responsibilities include answering inquiries, assisting with event setup, and collaborating with team members for smooth operations. Ideal candidates possess strong communication skills, a positive attitude, and a willingness to learn, with prior customer service experience being a plus.

The position offers paid training and opportunities for advancement.

Qualifications

• Reliable and consistent attendance.
• Previous customer service experience is a plus.

Responsibilities

• Answer questions and share accurate information with customers.
• Assist with event setup and breakdown as needed.
• Maintain a clean and organized workspace.
• Work collaboratively with team members to ensure smooth daily operations.
• Follow established guidelines when interacting with customers.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced, team-oriented environment

Positive attitude and willingness to learn

Job description

Customer Service Associate

Confidential Lawrence, New Jersey, United States

About this position

Position Overview

We are currently hiring a Customer Service Associate to support in-person customer interactions at pre-scheduled community events and outreach locations. This role focuses on providing information, assisting with inquiries, and delivering a positive customer experience.

This is a full-time position ideal for someone who enjoys working with people, staying active, and being part of a team-oriented environment.

Key Responsibilities

• Answer questions and share accurate information with customers
• Assist with event setup and breakdown as needed
• Maintain a clean and organized workspace
• Work collaboratively with team members to ensure smooth daily operations
• Follow established guidelines and processes when interacting with customers

Requirements

• Strong communication and interpersonal skills
• Ability to work in a fast-paced, team-oriented environment
• Reliable and consistent attendance
• Positive attitude and willingness to learn
• Previous customer service experience is a plus, but not required

What We Offer

• Paid training and ongoing support
• Opportunities for advancement based on performance
• Team-oriented work environment

Additional Information

This is an in-person role involving customer interaction at events and designated locations.

Travel within the local area may be required.