Customer Service Associate

Friendly Express, Inc.; Northern (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Friendly Express, Inc. is seeking a friendly Cashier and Customer Service Associate to greet shoppers, process purchases, and keep the store welcoming and organized.

You will handle cash and card transactions, assist customers with questions, stock shelves, maintain cleanliness, and follow store policies to ensure a safe, efficient shopping experience.

Qualifications

• Previous experience in retail, cashiering, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to work efficiently both independently and as part of a team.
• Basic math skills and attention to detail.
• Ability to stand for extended periods and perform physical tasks such as stocking and cleaning.
• Friendly, approachable, and professional demeanor.

Responsibilities

• Greet customers warmly and assist them with their purchases.
• Operate cash registers accurately and efficiently, handling cash, credit, and debit transactions.
• Stock shelves and organize merchandise to ensure a well-maintained store appearance.
• Maintain cleanliness of the store, including cleaning and tidying up work areas.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Follow store policies and procedures to ensure safety and security.

Skills

Retail experience

Cashier experience

Customer service

Communication skills

Teamwork

Basic math

Tools

POS systems

Job description

Cashier and Customer Service Associate

Join our dynamic team as a Cashier and Customer Service Associate, where you will play a vital role in creating a positive shopping experience for our customers. We are committed to providing excellent service and maintaining a clean, organized store environment. If you are friendly, detail-oriented, and enjoy working in a fast-paced setting, we encourage you to apply.

Key Responsibilities

• Greet customers warmly and assist them with their purchases
• Operate cash registers accurately and efficiently, handling cash, credit, and debit transactions
• Stock shelves and organize merchandise to ensure a well-maintained store appearance
• Maintain cleanliness of the store, including cleaning and tidying up work areas
• Provide excellent customer service by addressing inquiries and resolving issues promptly
• Follow store policies and procedures to ensure safety and security

Skills and Qualifications

• Previous experience in retail, cashiering, or customer service preferred
• Strong communication and interpersonal skills
• Ability to work efficiently both independently and as part of a team
• Basic math skills and attention to detail
• Ability to stand for extended periods and perform physical tasks such as stocking and cleaning
• Friendly, approachable, and professional demeanor

We offer a supportive work environment with opportunities for growth and development. Join us and be part of a team that values dedication, teamwork, and customer satisfaction.