Customer Service Associate

Worksourceheartofgeorgia; Jesup (GA); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Well-being benefits

Job summary

Worksourceheartofgeorgia is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, handle transactions at the register, and keep the store stocked and clean.

The role requires strong communication and the ability to lift 30–50 lbs, with a focus on safety and excellent service. Ideal candidates have prior retail or related experience, a high school diploma, and solid organizational skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environments preferred.
• Ability to follow instructions and interpret operating documents.
• Must lift 30–50 lbs and perform frequent walking, standing, and bending.
• Excellent customer service and communication skills.
• Strong organizational and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and replenish merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Ensure a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Organization

Problem-solving

Follow instructions

Education

High school diploma

Tools

Cash register

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: