Customer Service Associate

Ollie's Bargain Outlet, Inc.; Newark (OH); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

20% employee discount

Flexible Schedule

Strong career growth & talent developm

Job summary

Ollie’s Bargain Outlet, Inc. in Newark, OH is seeking a Customer Service Associate to assist customers and help maintain store appearance. You will handle merchandising, cashier duties, and daily store operations with a focus on friendly service.

This role emphasizes the Ollie's Army approach and requires reliability, a positive attitude, and the ability to work evenings, weekends, and holidays. Candidates with retail experience and teamwork will fit well.

Qualifications

• High School diploma or equivalent preferred
• 6 months of prior retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers

Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Job description

Join our team and live the Ollie-tude!

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.

Primary Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance aand complete additional responsibilities as assigned.

Qualifications

• High School diploma or equivalent preferred
• 6 months of prior retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods and work in a safe manner.

Ollie’s Associate Benefits

• 20% employee discount
• Flexible Schedule
• Strong career growth & talent development culture.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran’s status, disability, or any other legally protected status.