Customer Service Associate

Dollar Tree Stores INC; Nashville (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Retirement plans

Educational assistance

Job summary

Dollar Tree Stores INC in Nashville, TN is seeking a part-time cashier to assist customers with questions and recommendations while handling sales transactions at the register. The role includes maintaining store cleanliness, stocking merchandise, and unloading shipments to ensure a welcoming shopping environment.

The position requires excellent customer service, strong communication and organizational skills, and the ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
• Ability to follow instructions and interpret operational documents required
• Must lift 30–50 lbs., frequent walking/standing, varied physical duties
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem-solving and decision-making skills required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help unload trucks, stock replenishment
• Ensure a positive, safe, and respectful environment
• Maintain cleanliness throughout the store, including bathrooms, floors, trash
• Other duties as assigned

Skills

Customer service

Communication

Organization

Problem solving

Physical strength

Following instructions

Relationship management

Education

High school diploma

Job description

Duties

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits

• We offer a wide variety of rewards to support your health, wealth, and mental well-being.
• In addition to medical, pharmacy, dental, and vision insurance, we offer:
• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

Equal Opportunity and Compliance

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.

This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion.

Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 4709 Nolensville Pike,Nashville,Tennessee 37211 11470 Dollar Tree

Here, you’ll have the opportunity to connect with people every day - creating memorable experiences for our customers while also building a career that can take you anywhere. Join our team and see where your journey can take you. We're invested in your health and wellness. That’s why we invest in perks, programs, and resources that help you at every stage of your life and career.