Customer Service Associate

Burnham Nationwide, Inc.; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Burnham Nationwide, Inc. is seeking a dedicated Center Associate to deliver exceptional customer service in a retail environment. The role involves assisting customers with package processing, providing information on products, and using various equipment. Ideal candidates should possess strong retail sales experience, computer skills, and a friendly demeanor. Join our team to contribute to a customer-focused experience with benefits including health insurance and flexible scheduling.

Benefits

Dental insurance

Employee discount

Flexible schedule

Health insurance

Vision insurance

Retirement Plan

Qualifications

• Previous retail sales experience is preferred.
• Strong computer and internet skills.
• Friendly demeanor and professional appearance.

Responsibilities

• Deliver world-class customer service to retail customers.
• Process packages for courier shipment.
• Advise customers on products and services.

Skills

Customer service

Retail sales

Computer skills

Internet skills

Education

High school diploma or GED

Job description

The UPS Store Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Job Type: Full-time

Pay: $17.87 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance
• Retirement Plan