Customer Service Associate

Savers | Value Village; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Rx, dental and vision bundled health plans

Company-paid life insurance

401(k) plan with company match

Paid time off

Mental health services

Job summary

Savers | Value Village in Las Vegas, NV is looking for Customer Service Associates, both Full Time and Part Time, to enhance customer experiences. The role involves creating an engaging environment for customers and team members while supporting community-driven initiatives. Candidates should value diversity and be eager for training opportunities provided by Savers University. Benefits include comprehensive health plans, life insurance, a 401(k) with matching contributions, and paid time off. Join a team where reuse and community impact are priorities.

Qualifications

• Ability to create a positive experience for customers and team members.
• Commitment to a purpose-driven work environment.
• Willingness to participate in comprehensive onboarding and training.

Responsibilities

• Ensure an awesome experience for customers, donors, and team members.

Job description

Who We Are

As one of the largest for‑profit thrift operators in the United States, Canada and Australia for value priced pre‑owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently‑used, one‑of‑a‑kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, and providing our partners with valuable funding for their community‑based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Job Title

Customer Service Associate (Full Time and Part Time)

Summary & Positions

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.

What You Can Expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose‑driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our team members. With our aggressive store expansion plans, we recognize the importance of continued growth and development.

What You Get

Comprehensive onboarding and training from day one.

In‑house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits Offerings Including

• Bundled health plans such as medical, Rx, dental and vision
• Company‑paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on‑demand care options
• A 401(k) plan with generous company matching contributions to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

Savers is an E‑Verify employer.

2300 E Tropicana Ave, Las Vegas, NV 89119