Customer Service Associate

Savers; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bundled health plans (medical, Rx, dental, vision)

Company-paid life insurance

Programs for smoking cessation, diabetes management, and on-demand care

401k plan with company matching

Paid time off

Mental health services

Job summary

Savers is seeking Customer Service Associates to provide exceptional experiences for customers and donors. This role offers both full-time and part-time positions, with opportunities for career growth and comprehensive benefits, including health plans and a 401k.

Responsibilities

• Create exceptional experiences for Customers, Donors, and Team Members.
• Participate in comprehensive onboarding and training.

Job description

Description

Job Title: Customer Service Associate

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community programs. We are “Thrift Proud,” supported by millions of loyal customers, over 22,000 team members, and more than 300 stores. Learn more at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. & Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness from diverse backgrounds and perspectives.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Career growth and development opportunities aligned with store expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, delivering robust internal training and partnering with renowned providers.
• Benefits including:
• Bundled health plans (medical, Rx, dental, vision)
• Company-paid life insurance
• Programs for smoking cessation, diabetes management, and on-demand care
• 401k plan with company matching
• Paid time off
• Mental health services

Savers is an E-Verify employer.

Location: 2300 E Tropicana Ave, Las Vegas, NV 89119