Customer Service Associate

General Floor; Warminster Township (Bucks County); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Balanced work-life schedule

Career growth opportunities

Employee referral program

Full medical, vision & dental coverage

401(k) with company match

Job summary

General Floor is seeking a Counter Sales/Warehouse Associate for its Hatboro, PA showroom. This role focuses on delivering outstanding customer service, promoting a diverse product range, and supporting both in-person and phone inquiries.

You will handle orders, provide accurate pricing, and assist in warehouse operations, contributing to branch growth and exceptional customer experiences.

Qualifications

• Experience in counter sales and customer service.
• Ability to assist in warehouse operations, receiving, picking, loading.
• Strong communication and interpersonal skills.
• Willingness to work daytime hours with a balanced schedule.

Responsibilities

• Greet customers warmly and deliver excellent service.
• Promote General Floor's products and services.
• Provide accurate product information, pricing and availability.
• Process orders and follow up on quotes.
• Assist in warehouse tasks including receiving, picking and loading.

Skills

Customer service

Sales

Communication

Teamwork

Tools

Inventory software

Job description

Elevate Your Career with General Floor! Are you ready to embark on a journey of growth and success? Join our dynamic team as a Counter Sales/Warehouse Associate at our vibrant Hatboro, PA showroom. At General Floor, we're not just offering a job; we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.

Teamwork and Customer Focus

Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.

Opportunity for Growth

We're seeking energetic individuals who are eager to learn and grow. As a Counter Sales Associate, you'll have the chance to develop your skills and drive branch sales growth while delivering exceptional service both in-person and over the phone.

Key Responsibilities Include

• Warmly greet customers and deliver top-notch customer service
• Showcase and promote General Floor's diverse range of products and services
• Provide accurate product information, pricing, and availability
• Efficiently process orders and follow-up on quotes
• Assist in warehouse operations, including receiving, picking, and loading

Perks That Set Us Apart

• Ideal Hours: Say goodbye to nights and weekends – enjoy a balanced work-life schedule
• Career Growth Opportunities: We're committed to your professional development and offer clear paths for advancement within the company
• Employee Referral Program: Earn extra rewards by referring talented individuals to join our team
• Generous Company Benefits: Enjoy paid personal time off, holidays, and ongoing training opportunities
• Comprehensive Benefits: Access full medical coverage including vision and dental, along with a robust 401(k) plan with company match

Salary Range: $20-$24/hr and bonus eligible

The listed range is a guideline and does not limit consideration of candidates with exceptional qualifications. Final compensation will be determined based on candidate qualifications, internal equity, and market factors.

EOE/DFW.