Customer Service Associate

Parmarstores; Jeffrey (WV); On-site; USD 28,000 - 32,000; Part time

Job summary

A retail store is seeking a Customer Service Associate committed to delivering excellent service to guests. Responsibilities include maintaining store organization, completing customer transactions, and ensuring compliance with age-restricted products. Ideal candidates should have a high school diploma and be at least 16 years old, possess strong teamwork and communication skills, and adapt well to change. This role involves physical tasks, including standing for long periods and lifting up to 25 pounds.

Qualifications

• Strong commitment to teamwork.
• Excellent communication skills.
• Ability to adapt well to change.

Responsibilities

• Provide prompt and reliable service to guests.
• Complete customer transactions accurately.
• Maintain store cleanliness and organization.

Skills

Teamwork

Communication skills

Adaptability

Education

High School diploma or equivalent

Job description

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked
• Complete daily paperwork/record-keeping

Education and Experience

• High School diploma or equivalent preferred

Requirements

• Must be at least 16 years of age
• Must successfully complete company training

Physical Requirements

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor
• Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following: