Customer Service Associate

Lapels Cleaners; Katy (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedule

Job summary

Lapels Cleaners in Katy, TX is seeking energetic Customer Service Representatives to join our team. You will greet customers, manage the front counter, and assist with order drop-off and pickup while maintaining a neat store appearance.

We offer a flexible schedule with both full-time and part-time positions and no prior industry experience required. A friendly, detail-oriented attitude helps ensure excellent customer service and store operations.

Qualifications

• Customer service oriented with friendly demeanor.
• Willing to learn store processes and product knowledge.
• Accurate cash handling and transaction accuracy.

Responsibilities

• Greet and assist customers with a positive in-store experience.
• Maintain front counter area for a neat and clean appearance.
• Assist with customer drop-off and pickup of orders.
• Assist customers with cleaning, stain and finishing questions.
• Ensure cash drawer accuracy at all times.
• Sort, examine, tag clothing for orders.
• Support production with quality assurance and bagging.
• Work well in a team or independently with minimal supervision.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Job description

Lapels Cleaners is looking for energetic, outgoing Customer Service Reps!

Location: 5102 FM 1463, #400, Katy, TX 77494

Lapels Cleaners is seeking responsible, personable Customer Service Representatives to join our team. Candidates should possess a clean, neat appearance, be detail oriented and have a positive, friendly attitude for dealing with customers. Join our team and take advantage of an opportunity to gain experience in a thriving recession-proof industry! We offer a flexible schedule. No prior industry experience required. Full time and Part time positions available.

Perks of the Job:

• Employee Discounts
• Flexible Schedule

Responsibilities:

• Greet and assist all customers in the store with a positive experience
• Maintain general housekeeping of the front counter area to ensure a neat and clean appearance
• Front counter help with customer drop-off and pick-up of orders
• Assist customers with cleaning, stain and finishing needs, and/or questions
• Consistently ensure cash drawer accuracy
• Sort, examine, mark-in, and tag articles of clothing for each customer order
• Assist production with quality assurance, bagging, and racking as needed
• Ability to work in a team environment and independently with little supervision
• Other duties as assigned