Customer Service Associate

Blarney Castle Oil Co.; Harbor Springs (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible scheduling

Full-time and part-time opportunities

Paid training

Advancement opportunities

Team-oriented work environment

Job summary

Blarney Castle Oil Co. is looking for a Customer Service Associate to greet customers, handle purchases, and keep the store welcoming. You’ll join a friendly, fast-paced team that serves the community and maintains a inviting store atmosphere.

This role involves assisting at the fuel pumps, stocking beverage stations, and ensuring safe sale practices. Training is provided with flexible schedules and opportunities for advancement.

Qualifications

• Customer service experience is a plus.
• Ability to handle cash and payment systems.
• Excellent communication and teamwork skills.
• Must be able to stand, learn quickly, and adapt in a fast-paced setting.

Responsibilities

• Greet customers with friendly, attentive service.
• Process purchases accurately using cash registers and payment systems.
• Assist customers at fuel pumps and answer questions about products and promotions.
• Ensure safe sale of alcohol, tobacco, and lottery items.
• Stock shelves, coolers, and freezers to keep products organized.
• Prepare and maintain coffee, fountain, and beverage stations.
• Keep the store clean, safe, and inviting for customers and team members.
• Assist with deliveries and merchandise displays.
• Collaborate with the team to keep operations running smoothly.
• Follow company policies and complete required training.

Skills

Customer service

Communication

Teamwork

Attention to detail

Adaptability

Age 18+

Job description

As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting a regular customer, you'll create the kind of experience that keeps people coming back. No two days are exactly alike, and that's part of what makes this role fun. You'll work alongside a supportive team, keep the store looking great, and help provide the outstanding service our communities have come to expect.

What You’ll Do

• Welcome customers with friendly and attentive service.
• Process purchases accurately using cash registers and payment systems.
• Help customers at the fuel pumps and answer questions about products and promotions.
• Ensure alcohol, tobacco, and lottery sales are completed safely and responsibly.
• Stock shelves, coolers, and freezers to keep products available and organized.
• Prepare and maintain coffee, fountain, and beverage stations.
• Keep the store clean, safe, and inviting for customers and team members.
• Assist with deliveries and merchandise displays.
• Work together with your team to keep operations running smoothly.
• Follow company policies and complete required training.

What We're Looking For

• Friendly, dependable, and customer-focused individuals.
• Strong communication and teamwork skills.
• Basic math skills and attention to detail.
• Ability to learn new tasks and adapt to a fast-paced environment.
• Must be at least 18 years old due to age-restricted product sales.

Physical Requirements

This position requires standing and walking for extended periods, frequent bending and reaching, occasional ladder use, and the ability to lift up to 50 pounds. Work is performed primarily indoors but may include outdoor tasks and occasional work in coolers and freezers.

Why Join Blarney Castle?

• Flexible scheduling options
• Full-time and part-time opportunities
• Paid training
• Advancement opportunities
• A friendly, team-oriented work environment
• The chance to serve and support the communities we call home

If you enjoy helping people, staying active, and being part of a team, we'd love to meet you!