Customer Service Associate

Blarney Castle Oil Co.; Grand Haven (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Advancement opportunities

Friendly team environment

Job summary

Blarney Castle Oil Co. is seeking a Customer Service Associate to be the friendly face customers count on. You will assist with purchases, fuel-pump inquiries, and maintaining product displays in a fast-paced store environment.

Roles include taking payments, stocking, and coffee/beverage station prep. Flexible scheduling and opportunities for advancement are available; training is provided to help you succeed in serving the community.

Qualifications

• Friendly, dependable, and customer-focused.
• Strong communication and teamwork.
• Basic math skills and attention to detail.
• Ability to learn new tasks and adapt to a fast-paced environment.
• Must be at least 18 years old due to age-restricted product sales.

Responsibilities

• Welcome customers with friendly and attentive service.
• Process purchases accurately using cash registers and payment systems.
• Help customers at the fuel pumps and answer questions about products and promotions.
• Ensure alcohol, tobacco, and lottery sales are completed safely and responsibly.
• Stock shelves, coolers, and freezers to keep products available and organized.
• Prepare and maintain coffee, fountain, and beverage stations.
• Keep the store clean, safe, and inviting for customers and team members.
• Assist with deliveries and merchandise displays.
• Work together with your team to keep operations running smoothly.
• Follow company policies and complete required training.

Skills

Customer service

Communication

Teamwork

Math skills

Adaptability

Age 18+

Job description

As a Customer Service Associate, you'll be one of the friendly faces our customers count on. Whether you're helping someone fuel up for work, grabbing coffee for a traveler, or assisting a regular customer, you'll create the kind of experience that keeps people coming back. No two days are exactly alike, and that's part of what makes this role fun. You'll work alongside a supportive team, keep the store looking great, and help provide the outstanding service our communities have come to expect.

What You’ll Do

• Welcome customers with friendly and attentive service.
• Process purchases accurately using cash registers and payment systems.
• Help customers at the fuel pumps and answer questions about products and promotions.
• Ensure alcohol, tobacco, and lottery sales are completed safely and responsibly.
• Stock shelves, coolers, and freezers to keep products available and organized.
• Prepare and maintain coffee, fountain, and beverage stations.
• Keep the store clean, safe, and inviting for customers and team members.
• Assist with deliveries and merchandise displays.
• Work together with your team to keep operations running smoothly.
• Follow company policies and complete required training.

What We're Looking For

• Friendly, dependable, and customer-focused individuals.
• Strong communication and teamwork skills.
• Basic math skills and attention to detail.
• Ability to learn new tasks and adapt to a fast-paced environment.
• Must be at least 18 years old due to age-restricted product sales.

Physical Requirements

This position requires standing and walking for extended periods, frequent bending and reaching, occasional ladder use, and the ability to lift up to 50 pounds. Work is performed primarily indoors but may include outdoor tasks and occasional work in coolers and freezers.

Why Join Blarney Castle?

• Flexible scheduling options
• Full-time and part-time opportunities
• Paid training
• Advancement opportunities
• A friendly, team-oriented work environment
• The chance to serve and support the communities we call home

If you enjoy helping people, staying active, and being part of a team, we'd love to meet you!