Customer Service Associate

Round One Entertainment Inc.; Greendale (WI); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

50% discount on food per shift

1 free beverage per shift

Job summary

A fun entertainment company in Greendale, Wisconsin, is looking for outgoing staff to assist guests in a vibrant environment including video games and bowling. Candidates must have a High School diploma and preferably 1-2 years of experience in hospitality or retail. Duties include assisting guests, ensuring compliance with alcohol laws, and maintaining a clean workspace. Benefits include arcade time, bowling, food discounts, and free beverages during shifts.

Qualifications

• Must have a High School Diploma or GED.
• Preferred 1-2 years of experience in hospitality, restaurant, or retail.
• Ability to work in a high noise and activity environment.

Responsibilities

• Assist guests at counter and game/bowling floor.
• Conduct alcohol and age restriction control.
• Comply with company policies for cleanliness and safety.

Skills

Customer service

Hospitality experience

Education

High School diploma

Job description

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

Please note you must be at least 18 with a High School Diploma or GED to apply. Open availability, especially nights and weekends, is preferred. We require staff that handle and serve alcohol to be at least 21+.

Essential Duties

• Assist guests at counter and game/bowling floor.
• Conduct alcohol and age restriction control in accordance with company policies.
• Conduct lost and found procedure in accordance with company policies.
• Seek constant improvement or more efficient and less expensive ways and means in department work processes.
• Comply and maintain the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• High School diploma.
• (Preferred) One to two years experience in hospitality, restaurant, or retail environment.

Work Environment

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

• While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
• The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
• Lifting and/or moving up to 100lbs with assistance is required.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.