Customer Service Associate

Bass Pro Shops; Foxborough (MA); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Foxborough, MA is seeking a part-time Customer Service Associate. You will greet customers, assist with inquiries, and guide them to the appropriate products and services, including hunting and fishing licenses.

Responsibilities include processing returns, refunds or exchanges, maintaining knowledge of products and promotions, and staying compliant with store policies. The role emphasizes safety, accuracy, and customer satisfaction.

Qualifications

• High School education or equivalent experience.
• Ability to calculate figures such as discounts and make change.
• Able to communicate in a friendly and professional manner to customers and associates.

Responsibilities

• Greet customers in a friendly, outgoing manner.
• Handle merchandise returns and process refunds/exchanges.
• Sell hunting and fishing licenses and participate in incentive programs.
• Keep the work area clean, stocked, and organized.
• Follow company policies and procedures.

Skills

Customer service

Communication

Math/Calculations

Education

High School diploma

Tools

Point of Sale (POS)

Job description

## Customer Service AssociateApply: Foxborough, MA: Part time: Posted Today: End Date: June 4, 2027 (30+ days left to apply): R269208**Position summary:**Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.**Position responsibilities:**1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers2) Greet all customers as they enter the store in a friendly and outgoing manner3) Handle customer's merchandise returns; complete refund / exchange paperwork4) Sort returns by category and return to proper area5) Sell appropriate Hunting and Fishing Licenses6) Handle and administer all incentive and reward programs7) Remains product knowledgeable8) Aware of advertised sales9) Keeps work area clean, neat and well stocked with supplies10) Follows all Company Policies and Procedures**Education and/or Experience**High School education or equivalent experience**Mathematical Skills / Reasoning Ability**Ability to calculate figures such as discounts and make change to customers**Communication Skills**Ability to communicate in a friendly and professional manner to our customers and other associates**Physical requirements**Able to lift up to 50 poundsAble to stand for extended periods**Other Knowledge, Skills and Abilities**Ability to establish and maintain effective working relationships with Management, coworkers and customers.Ability to operate computerized Point of Sale register systemStarting Pay Rate: $17.00 - $19.75**Part Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Dental* Vision* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Bass Pro Cares Fund* And more!**We will be accepting applications on an ongoing basis.**