Customer Service Associate

PARTY EMPORIUM, LLC.; Fort Smith (AR); On-site; USD 25,000 - 35,000; Full time

Job summary

PARTY EMPORIUM, LLC. in Fort Smith, Arkansas, is seeking a Customer Service Associate. This role emphasizes a strong focus on customer satisfaction through proactive service and product knowledge.

Responsibilities include greeting guests, engaging in suggestive selling, maintaining merchandising standards, and strictly adhering to company policies. Ideal candidates will demonstrate integrity, attention to detail, and a commitment to sales and service excellence.

Responsibilities

• Focus on customer sales and service as a priority.
• Acknowledge all guests with a greeting and smile.
• Use product knowledge to enhance sales.
• Engage in suggestive selling to increase sales volume.
• Support merchandising efforts as directed by supervisors.
• Maintain high standards of operational quality.
• Adhere to all company policies and procedures.
• Show attention to detail in tasks.

Job description

Customer Service Associate Description

• Understands and is totally sales and service focused on the customer. The customer is our priority!
• Acknowledges all guests through a greeting, smile or eye contact regardless of the task at hand.
• Demonstrates knowledge of store products and uses this knowledge to build sales.
• Practices suggestive selling, offering every guest related items in order to build multiple sales.
• Maintains the highest standards of integrity, quality and timeliness in all of our business practices.
• Assists in merchandising the store following the Supervisor's instructions.
• Maintains store merchandising and operational standards.
• Follows all Company policies and procedures.
• Must display attention for details.