CUSTOMER SERVICE ASSOCIATE

Habitat For Humanity Of South Central New Jersey Inc; Egg Harbor Township (NJ); On-site; USD 14,000 - 22,000; Part time

Job summary

Habitat for Humanity of South Central New Jersey, Inc. is seeking a part-time Customer Service Associate / Cashier for our Egg Harbor Township ReStore. You will greet customers, operate the cash register, scan items, and help meet daily sales goals with a positive shopping experience.

The role requires 1–3 years of customer service or warehouse experience and knowledge of retail. Weekend availability is required; compensation ranges from $16.00 to $16.25 per hour.

Qualifications

• High School Diploma or Associates degree preferred.
• 2+ years of experience in a similar role is a plus.
• 1-3 years of customer service/warehouse experience is a plus.
• Knowledge of retail sales and/or retail experience.

Responsibilities

• Assist all customers shopping at ReStore.
• Operate the cash register, scan items, bag merchandise and make change for purchases.
• Work with store management to meet daily and weekly sales goals.
• Stock and refill register area inventory and keep area clean.
• Greet customers and provide an enjoyable shopping experience.

Skills

Exceptional customer service

Retail/warehouse experience

Education

High School Diploma or Associates degree preferred

Job description

Job Details

Job Location: Egg Harbor Township, NJ 08234

Salary Range: $16.00 - $16.25 Hourly

Company Overview: At Habitat for Humanity of South Central New Jersey, Inc. (HabitatSCNJ), we are builders who work alongside, not for others. We are driven by accountability and defined by our belief that everyone deserves a decent place to live. HabitatSCNJ aims to support our mission of putting faith into action through partnering with families in need and volunteers to transform lives through decent and affordable housing. For more information about HabitatSCNJ visit https://www.HabitatSCNJ.org/.

Customer Service Associate /Cashier (CSA/Cashier)

Job Classification

Non-Exempt

Hours

Part time, Weekend availability is required for the position.

Compensation

$16.00- $16.25 per hr.

Location

Egg Harbor Township, New Jersey

Primary Duties and Responsibilities

• Assist all customers shopping at ReStore.
• Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
• Work with store management to meet daily and weekly sales goals.
• Stock and refill register area inventory. Including keeping the area clean and actively putting things in their place.
• Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.
• Merchandise goods on the sales floor. This includes putting up signage. Creating signage if necessary.
• Routine inventory counts on all goods on the Sales floor.
• Create tags, print tags, laminate tags and restock tags as necessary.
• Maintain an effective working relationship with ReStore staff, volunteers, Habitat homeowners and ReStore customers.
• Complete daily organizational/cleaning task such as:
  • Cleaning out donation processing area.
  • Merchandise Donated goods on Sales Floor
• Perform the following physical behaviors continuously throughout their shift: standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
• Complete indoor housekeeping functions including cleaning, dusting, mopping and emptying trash in all areas of the store. Work with a variety of cleaning supplies and chemicals. Some functions will require the use of a ladder
• Use Personal Protective Equipment where necessary.
• Follow all safety standards and regulations as per Employee Handbook.
• Adhere to all Policies as per the Habitat For Humanity of South Central NJ Handbook.
• Must be able to complete other duties as assigned by ReStore Management.

Employment

There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of the company that even exempt positions are governed by the needs of the agency, which means that employment is for no specified term and either the company or the employee, may terminate that employment at any time.

EEO

Habitat for Humanity of South Central New Jersey, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications & Requirements

• High School Diploma or Associates degree in any field is preferred.
• 2 years plus years of experience in a similar role is a plus.
• 1-3 years of customer service /warehouse experience is a plus.
• Knowledge of retail sales and/or retail experience.

Knowledge, Skills, and Abilities

• Exceptional customer service experience.
• Work is performed in a retail/warehouse environment.
• Ability to lift 50 pounds.
• Ability to spend the majority of the day in the warehouse.
• Ability to spend majority of the day standing or moving about ReStore. Work may require climbing ladders, considerable standing, lifting, bending, kneeling, and reaching.
• Forklift Certification is a plus. (Not required.)