Retail Warehouse/Customer Service Associate

Habitat for Humanity of Bucks County; Quakertown (Bucks County); On-site; USD 19,000 - 28,000; Full time

Job summary

Habitat Bucks is seeking a ReStore Specialist for a full-time position at our Quakertown location. The role focuses on customer service, sales, and supporting all store operations in a fast-paced environment.

You will unload donations, price items, organize displays, and assist with moving furniture and appliances; heavy lifting is required. Pallet jack experience is a plus, with a can-do attitude and strong communication skills.

Qualifications

• Customer-focused service mindset and strong communication.
• Willingness to perform heavy lifting and physical tasks.
• Experience with merchandising and item display helpful.
• Experience operating a pallet jack is a plus.

Responsibilities

• Uphold store and customer service policies.
• Price donations according to company procedures.
• Provide excellent customer service while selling merchandise.
• Organize and maintain assigned areas.
• Adapt to various job duties throughout the workday.
• Receive and process incoming donated items.
• Experience moving furniture or appliances is a plus.

Skills

Customer service

Heavy lifting

Merchandising

Pallet jack operation

Job description

ReStore Specialist Job Overview

Habitat Bucks is looking for a customer-friendly ReStore Specialist for a full-time position at our Quakertown location. The ReStore Specialist is crucial in driving positive change within the community by supporting all aspects of ReStore operations. This role includes customer service, sales, heavy lifting, moving furniture and appliances, merchandising home improvement materials, and assisting with unloading donations from customers and our donation pickup trucks. All these tasks contribute to sustaining Habitat for Humanity of Bucks County. The retail position is physically demanding and takes place in a fast-paced environment that requires adaptability and flexibility throughout the day.

As a ReStore Specialist, you will be surrounded by unique treasures and fascinating finds, including vintage clothing and distinctive home decor pieces. Each day will bring new excitement and surprises.

Our Mission

Building Communities, Empowering Families.

Responsibilities

• Uphold store and customer service policies.
• Price donations according to company procedures and policies.
• Provide excellent customer service while selling merchandise.
• Organize and maintain assigned areas.
• Adapt to various job duties throughout the workday.
• Receive and process incoming donated items.
• Experience moving furniture or appliances is a plus.
• Perform all tasks assigned by the ReStore Manager and Assistant Manager.

Does this sound like you?

To thrive as a ReStore Specialist at Habitat Bucks, you'll need to bring a mix of skills. First and foremost, a passion for customer service is essential-your friendly and helpful demeanor will leave a lasting impression on both donors and shoppers. Be prepared for heavy lifting, as you'll be moving furniture and other large items around the store. Experience operating a pallet jack is a huge plus, as these tools will help you maneuver and organize inventory efficiently. With a can-do attitude, strong communication skills, and a willingness to learn and adapt, you'll be well-equipped to excel in this dynamic and hands-on role.

ADA Disclaimer

This position requires the physical ability to sit, stand, and walk for extended periods. It also requires clarity of vision at 20 feet or more, with or without corrective lenses, and the ability to distinguish colors. The role involves climbing ladders or scaffolding up to 6 feet high, grasping, reaching, stooping, speaking, listening, and distinguishing differences in odors. Employees must be able to lift, carry, push, and pull objects weighing up to 75 lbs. The normal workplace will be in the ReStore office and retail space, which is smoke-free. You must also be able to work in non-temperature-controlled conditions, possibly outdoors, in warehouses, or at donor facilities.

In Accordance With the American Disabilities Act

This position requires the physical ability to sit, stand, and walk for extended periods of time. The position requires clarity of vision at 20 feet or more, with or without corrective lenses, and color determination vision. The position requires the ability to climb ladders or scaffolding up to 6 feet high, grasp, reach, stoop, speak, listen and distinguish differences in odors. Employee must be able to lift, carry, push, and pull objects up to 75 lbs. The normal work place will be in the ReStore office and retail space, which are smoke-free. Must be able work in non-temperature-controlled conditions, possibly outdoors, in warehouses, or at donor facilities.