Customer Service Associate

El Tigre / Tex Best / La Lomita, Inc.; Edinburg (TX); On-site; USD 23,000 - 36,000; Full time

Job summary

El Tigre Food Stores / Tex-Best Travel Centers is hiring a Customer Service Associate to deliver friendly, efficient service in a busy retail environment. You will operate the register, assist customers, stock shelves, and maintain a clean, welcoming store.

Experience with cash handling and basic computer use is preferred. A Texas TABC card to sell alcohol is required where allowed, and a positive, team-oriented attitude is essential.

Qualifications

• Experience handling cash in a retail setting.
• Experience in convenience store or food service environments is helpful.
• Texas Alcohol Beverage Commission (TABC) card to sell alcohol.

Responsibilities

• Provide professional, friendly customer assistance to customers, vendors, and associates.
• Operate cash register to ring sales and handle payments accurately.
• Maintain an accurate cash drawer and perform basic math for change.
• Follow store policies and comply with state/federal laws on alcohol, tobacco, and lottery sales.
• Stock items and support promotions to enhance merchandising.

Skills

Cash handling

Customer service

Basic computer skills

Alcohol card

Education

High School Diploma or GED

Job description

Description

El Tigre Food Stores/ Tex-Best Travel Centers provides a unique workplace experience for all of our cashiers within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex-Best is the place for you to begin your career journey.

The Customer Service Associate is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register.

Duties and Responsibilities

The essential job functions include, but are not limited to:

• Provide professional and friendly assistance to customers, vendors, and other Associates.
• Operate cash register to ring sales.
• Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer.
• Follow all Company Policies and Established Procedures in the store’s operation and comply with State and Federal laws on Alcohol, Tobacco, and Lottery sales.
• Card customers for all age-restricted products.
• Perform all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
• Participate in stocking of items and marketing promotion efforts.

Requirements

Qualifications

The position requirements include, but are not limited to:

• Experience with professional cash handling procedures.
• Experience in a Convenience Store and/or food service environments.
• Basic computer knowledge.
• Possess a Texas Alcohol Beverage Commission card to sell alcohol.

Competencies

• Comfortable in a fast-moving environment.
• Ability to follow instructions and procedures.
• Excellent customer service and interpersonal skills.
• High energy and strong work ethic.

Education

The position requires the following educational experience:

• High School Diploma or Equivalent.

Work Environment

• Work is performed primarily inside a retail store and occasionally may work in an outdoor environment.

Disclaimer

La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included. This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.

This job description is not a contract for employment, and either the incumbent or La Lomita Energy may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.