Assistant Store Manager

El Tigre / Tex Best / La Lomita, Inc.; Pleasanton (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Work Schedules

Exceptional Training

Competitive Pay

Career Advancement and Development

401K With a Competitive Company Match

Job summary

La Lomita, Inc. in Pleasanton, CA is seeking an Assistant Store Manager to oversee daily store operations, ensure exceptional customer service, and maintain a clean, well-stocked environment.

You will supervise associates in the Store Manager's absence, handle cash and POS transactions, and help with merchandising and promotions. The role requires at least 3 years in a convenience store or food service, basic computer skills, and a valid driver's license, with opportunities for career

Qualifications

• Minimum three (3) years’ experience in a Convenience Store and/or food service environments.
• Experience with professional cash handling procedures.
• Basic computer knowledge.
• Possess a Texas Alcohol Beverage Commission card to sell alcohol.
• Valid Driver License.

Responsibilities

• Provide professional and friendly assistance to customers, vendors, and other Associates.
• Operate cash register to ring sales and handle payments accurately.
• Follow and enforce all Company Policies and Procedures and laws on Alcohol, Tobacco, and lottery sales.
• Coach and supervise associates in the Store Manager's absence.
• Maintain store cleanliness and merchandising, including bathrooms and fuel dispensers.
• Assist with stocking and promotional activities.
• Report customer feedback and actions to the Store Manager.

Skills

Customer service

Leadership

Cash handling

POS knowledge

Retail operations

Education

High School Diploma or Equivalent

Tools

Cash register

POS system

Basic computer skills

Job description

Description

El Tigre Food Stores/ Tex Best Travel Centers provide a unique workplace experience for all of our team members within Retail Convenience Stores. Our goal is to make sure our team members succeed in a fun, family focused environment. If you are a team player interested in learning and growing, El Tigre/ Tex Best is the place for you to begin your career journey.

The Assistant Store Manager is responsible for providing outstanding service, maintaining a clean, customer friendly environment, stock and merchandise products, and operate the register. They also supervise the daily store operations in the absence of the Store Manager.

Duties and Responsibilities

The essential job functions include, but are not limited to:

• Provide professional and friendly assistance to customers, vendors, and other Associates.
• Perform basic math functions to collect payments, make accurate change and maintain an accurate cash drawer. Operate cash register to ring sales.
• Follow and enforce all Company Policies and Established Procedures in the store’s operation and comply with State and Federal laws on Alcohol, Tobacco, and lottery sales.
• Ensure associates are following all Company Policies and Established Procedures and State and Federal laws and coach when needed.
• Ensure and assist with all regular cleaning activities to keep store clean and orderly, including bathrooms and fuel dispensers.
• Participate in stocking of items and marketing promotion efforts.
• Supervise and give instructions in the absence of the Store Manager or Assistant Manager.
• Check in merchandise deliveries from vendors.
• Put out the lottery book.
• Resolve customer concerns, complaints, or requests in a timely manner. Report all customer feedback and action taken to the Store Manager.

Incentives/Benefits

• Flexible Work Schedules
• Exceptional Training
• Competitive Pay
• Career Advancement and Development Opportunities
• 401K With a Competitive Company Match

Requirements

Qualifications

The position requirements include, but are not limited to:

• Minimum three (3) years’ experience in a Convenience Store and/or food service environments.
• Experience with professional cash handling procedures.
• Basic computer knowledge.
• Possess a Texas Alcohol Beverage Commission card to sell alcohol.
• Valid Driver License.

Competencies

• Comfortable in a fast-moving, demanding environment.
• Positive, can-do attitude and true ownership mentality.
• High energy and strong work ethic. Self-motivated to achieve excellence.
• Excellent customer service and interpersonal skills.
• Possess effective leadership, coaching and management behaviors.
• Ability to teach, demonstrate, communicate, and promote a guest-focused attitude and approach.

Education

The position requires the following educational experience:

• High School Diploma or Equivalent.

Work Environment

• Work is performed primarily inside a retail store. There will be daily driving and occasionally may work in an outdoor environment.

Disclaimer

La Lomita, Inc. has reviewed this job description to ensure that essential and other duties have been included. This job description is intended only to be a guideline for job expectations and is not intended to be an exhaustive list of all functions, responsibilities, abilities, and skills that may be required of this position. Additional functions and duties may be assigned by supervisors and management.

This job description is not a contract for employment, and either the incumbent or La Lomita may terminate employment at any time, for any reason. La Lomita, Inc. reserves the right to change this job description and/or assign duties and tasks for the Associate to perform at any time, as La Lomita, Inc. deems appropriate.