Customer Service Assistant - Yard

Huws Gray; Massachusetts; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Strong annual leave allowance

Company bonus scheme

Contributory pension

Life assurance

Discounts on retailers

Job summary

Huws Gray is hiring a Customer Service Assistant for their Cambridge Nuffield Road location. This role involves assisting customers, handling deliveries, loading and unloading vehicles, and ensuring the yard remains safe and organized.

The company emphasizes training and offers a range of benefits, including annual leave and a company bonus scheme. They're committed to creating an inclusive workplace and provide support for individuals during the application process.

Qualifications

• A great attitude and readiness to pitch in as part of a team.
• Willingness to learn and receive training.
• Forklift licence is a bonus but not necessary.

Responsibilities

• Help customers find what they need and offer practical advice.
• Handle deliveries and check in goods safely.
• Load and unload vehicles while keeping operations moving.
• Maintain a safe and tidy yard for customers and colleagues.

Skills

Customer service skills

Team attitude

Organizational skills

Forklift operation (preferred)

Job description

Customer Service Assistant – Yard

Location: Cambridge Nuffield Road, Huws Gray

Responsibilities

• Helping customers find what they need – offering friendly, practical advice and sharing product knowledge.
• Handling deliveries – checking in goods, storing them safely and keeping everything organised.
• Loading and unloading vehicles – working closely with the branch and drive teams to keep operations moving.
• Looking after the yard – keeping it safe, tidy and secure for customers and colleagues.

Qualifications & Attributes

We’re not expecting you to know it all from day one – we provide training and support. What matters is a great attitude, readiness to pitch in and be part of a team. A forklift licence is a bonus but not a deal‑breaker.

Benefits

• Strong annual leave allowance, plus bank holidays.
• Company bonus scheme based on performance.
• Contributory pension and life assurance.
• Discounts on high‑street retailers, supermarkets, restaurants, gyms and cinemas.
• Colleague discounts across our group brands.
• Travel and attraction discounts.
• Training and development programmes to support your growth.

Additional Information

We offer on‑the‑job training and opportunities to work towards recognised qualifications, including apprenticeships. Flexibility in working patterns can be discussed during the interview.

We believe a diverse and inclusive workforce strengthens us. We’re proud to be an equal‑opportunity employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in an office.

If you need any adjustments to support you through the application or interview process, please let us know.