Customer Service Assistant (Remote)

CrossAmerica Partners LP; Philadelphia (Philadelphia County); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Assistant for a remote role in Philadelphia. This position offers the chance to provide exceptional support to customers while enjoying the flexibility of working from home. Responsibilities include responding to inquiries, resolving issues, and processing transactions. The ideal candidate will possess strong communication and problem-solving skills, along with a high school diploma and at least one year of customer service experience. Join a dedicated team that values hard work and offers opportunities for professional growth in a supportive remote work environment.

Benefits

Flexible Schedule

401(k) with Company Match

Opportunities for Professional Growth

Supportive Remote Work Environment

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience is a must.

Responsibilities

• Respond to customer inquiries and troubleshoot issues.
• Process transactions, refunds, and maintain accurate records.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Experience

Ability to Work Independently

Education

High School Diploma or Equivalent

Job description

CrossAmerica Partners LP is now hiring a Customer Service Assistant for a remote role based in Philadelphia. Join our dedicated team and provide outstanding support to our customers from anywhere in the city.

Your tasks and responsibilities:

• Respond to customer inquiries.
• Troubleshoot and resolve issues.
• Process transactions and refunds.
• Maintain accurate customer records.
• Escalate complex issues as needed.

Our requirements:

• High school diploma or equivalent required.
• At least 1 year of customer service experience.
• Strong communication and problem-solving skills.
• Ability to work independently.
• Must be a U.S. resident with a reliable internet connection.

Our benefits:

• Starting wage of $27 per hour.
• Flexible schedule with full or part-time hours.
• 401(k) with company match.
• Opportunities for professional growth.
• Supportive remote work environment.

Additional Information

If you are passionate about customer service and looking for a flexible, remote opportunity in Philadelphia, apply to join CrossAmerica Partners LP today. Enhance your career while contributing to a team that values hard work and dedication.