Customer Service Assistant (Games)

HB Leisure; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Inclusive culture

Promotions from within

Employee ride nights

Discounts on food and merch

Flexible schedules

Performance bonuses

Free park admission

Job summary

HB Leisure in Orlando is looking for energetic Games Attendants to greet guests, explain game rules, and drive sales while keeping the gaming area safe and inviting.

You will restock prizes, handle transactions, and support inventory, with flexible scheduling including evenings, weekends and holidays. This role is ideal for students or community members seeking hands-on experience in entertainment.

Qualifications

• Be passionate about creating fun, making memories, and enhancing guest experiences.
• Outgoing, cheerful outlook with high energy.
• Comfortable interacting with guests of all ages and backgrounds.
• Reliable, punctual, and able to follow instructions.
• Flexibility to work evenings, weekends and holidays as needed; open availability.

Responsibilities

• Greet guests in a fun and friendly way
• Explain game rules and encourage guests to play — and come back for more!
• Use your energy and training to boost sales
• Restock prizes and maintain organized prize displays
• Handle sales transactions accurately
• Keep games area clean, safe, and presentable at all times
• Assist with inventory and product transfers

Skills

Guest interaction

High energy

Reliability

Punctuality

Flexibility

Job description

ABOUT THE JOB | Why HB Leisure

At HB Leisure, we strive to create amazing guest experiences with the help of our amazing team. We take pride in games—starting with our team. Our Games Attendants are the foundation of our culture, and we’re committed to providing them with a great work environment and opportunities to grow with us. Whether you like to spend time interacting with our guests or showing off your game and selling skills, you’ll enjoy opportunities to showcase your talent and have plenty of room to grow. This is a terrific opportunity for students, young professionals, or community members looking to gain experience in games and entertainment.

To see what a typical day as Games Attendant looks like, click the link below!

https://drive.google.com/file/d/1uSr-t7eWwwB898ZyMZEif2dyoXL97fos/view? usp=sharing

WHAT YOU’LL DO | The Opportunity

• Greet guests in a fun and friendly way
• Explain game rules and encourage guests to play — and come back for more!
• Use your energy and training to boost sales
• Restock prizes and maintain organized prize displays
• Handle sales transactions accurately
• Keep games area clean, safe, and presentable at all times
• Assist with inventory and product transfers

WHAT MAKES YOU A GREAT FIT | Must-Have Skills

• Be passionate about creating fun, making memories, and enhancing guest experiences!
• Outgoing, cheerful outlook with high energy
• Comfortable interacting with guests of all ages and backgrounds
• Reliable, punctual, and able to follow instructions.
• Flexibility to work evenings, weekends, and holidays as needed (Open availability)
• Availability to worklate night shifts for Hallow-Scream Event this fall
• Must be able to stand, sit, squat, walk for extended period of time
• Able to work outdoors in varying weather conditions

PERKS AND BENEFITS | What We Offer

HB Leisure team members are expected to give their best on the job - so we do our part in making sure we give you what you need to stay motivated, valued and embrace living your best life!

• Awesome culture that’s inclusive, rewarding and FUN!
• We love to promote from within! We have a robust training program that will help you excel to the next level within our company! We strive to ensure our people have first opportunities when new positions are made available company-wide!
• Exclusive employee ride nights & team appreciation events
• Food, game, and merchandise discounts
• Flexible schedules around your availability
• Eligibility for daily performance bonuses
• Free park admission and/or discounted guest tickets for family and friends (at participating sites)

HB Leisure is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making or any other characteristic protected by law. If you need an accommodation to complete an online application, please send an email to our recruiting team at [e-mail]