CUSTOMER SERVICE ASSISTANT (FULL TIME)

Compass Group USA; Renton (WA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Compass Group USA seeks a Customer Service Assistant for Fresh & Ready FG in Renton, WA. The role handles call-center inquiries, processes orders, and maintains accurate records.

You will assist in work order management, respond to emails, and support staff and customers with timely, courteous service in a temperature-controlled environment.

Qualifications

• Previous order processing, corrections, and customer onboarding experience preferred.
• Ability to maintain accurate records and respond to customer inquiries.
• Experience in a call center or customer service environment is desirable.

Responsibilities

• Answers telephone and responds to customer emails; provides general assistance.
• Reviews and promotes service requests submitted by customers.
• Maintains files and records; prepares routine correspondence and documents.
• Collects, verifies, retrieves and enters data; operates standard office equipment.
• Interacts with staff, students and faculty; communicates to complete work efficiently.

Skills

Customer service

Data entry

Order processing

Record keeping

Job description

• We are hiring immediately for a full timeCUSTOMER SERVICE ASSISTANT position.
• Location: Fresh & Ready FG WA - 701 Monter Road Southwest, Renton, WA 98057. Note: online applications accepted only.
• Schedule: Full time schedule. Days may vary, 6:00 am to 2:30 pm. Further details upon interview.
• Requirement: Previous order processing, corrections, special orders, customer onboarding, and keeping accurate records preferred.
• Fixed Pay Rate: $25.00 per hour.
  *Internal Employee Referral Bonus Available

Please note that employees in this role will work in a temperature-controlled environment with exposure to cold conditions for extended periods of time.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Job Summary

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Essential Duties and Responsibilities:

• Answers the telephone, responds to customer emails and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost-effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Associates at Fresh & Ready Food Group are offered many fantastic benefits.

Full-time and part-time positions offer the followingbenefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• including Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Fresh and Ready Foods maintains a drug-free workplace.

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
Job Segment: Call Center, Clerical, Food Service, Customer Service, Administrative, Hospitality