CUSTOMER SERVICE ASSISTANT (FULL TIME)

Eurest USA; Cincinnati (OH); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Employee Assistance Program

Job summary

Eurest is hiring a CUSTOMER SERVICE ASSISTANT for a full- and part-time role at our Cincinnati location. The position runs Monday–Friday, 6:30 am–2:30 pm, with a daily call-center workload and work-order support for staff and customers. Online applications accepted; pay ranges from $18.00 to $21.00 per hour, with benefits for both full-time and part-time associates.

Retail experience is preferred. This role offers opportunities to develop customer service skills in a fast-paced foodservice

Qualifications

• Retail experience preferred.

Responsibilities

• Answers the telephone, responds to customer emails and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.

Skills

Customer service

Communication

Retail experience

Job description

• We are hiring immediately for a full and part time CUSTOMER SERVICE ASSISTANT position.
• Location: P&G - 5299 Spring Grove Avenue, Cincinnati, OH 45217 Note: online applications accepted only.
• Schedule: Full and part time schedule. Monday - Friday, 6:30 am - 2:30 pm. More details upon interview.
• Internal Employee Referral Bonus Available
• Pay Range: $18.00 per hour to $21.00 per hour

Eurest

• We are hiring immediately for a full and part time CUSTOMER SERVICE ASSISTANT position.
• Location: P&G - 5299 Spring Grove Avenue, Cincinnati, OH 45217 Note: online applications accepted only.
• Schedule: Full and part time schedule. Monday - Friday, 6:30 am - 2:30 pm. More details upon interview.
• Requirement: Retail experience preferred.
• Internal Employee Referral Bonus Available
• Pay Range: $18.00 per hour to $21.00 per hour

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.

Job Summary

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.

Essential Duties and Responsibilities

• Answers the telephone, responds to customer emails and provides general assistance to customers.
• Reviews and promotes service requests submitted by customers.
• Provides clerical support; maintains files and records.
• Prepares routine correspondence, forms and other documents.
• Collects, verifies, retrieves and enters data.
• Operates standard office equipment.
• Completes project assignments.
• Assists in the preparation and proofing of materials for reports and other publications.
• Interacts effectively with staff, students and faculty while conducting daily workplace duties.
• Communicates with customers to complete work in a cost-effective, efficient and safe manner.
• Maintains a clean and safe work environment.
• Performs other duties as assigned.

Associates At Eurest Are Offered Many Fantastic Benefits

Full-time and part-time positions offer the following benefits to associates

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program

Full-time positions also offer the following benefits to associates

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.