Customer Service Assistant (Bank CSA) Part Time / Req #1116

Partners Bank; Limerick (ME); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a rapidly growing community bank as a part-time Customer Service Assistant in Limerick, Maine. In this role, you will perform essential teller and customer service duties, ensuring high-quality service is provided to customers. Ideal for entry-level candidates with a desire to grow within the banking sector.

Qualifications

• Minimum one year of customer service experience in banking.
• Ability to multitask and adapt well to change.
• Strong knowledge of teller processes and banking products.

Responsibilities

• Perform a variety of teller and customer service duties.
• Process transactions and handle customer inquiries.
• Identify cross-sell opportunities and maintain cash drawer.

Skills

Sales skills

Interpersonal skills

Communication skills

Organizational skills

Technical skills

Job description

Join to apply for the Customer Service Assistant (Bank CSA) Part Time / Req #1116 role at Partners Bank

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Assistant (Bank CSA) Part Time / Req #1116 role at Partners Bank

Get AI-powered advice on this job and more exclusive features.

Customer Service Assistant I (CSA) – Part-Time

Customer Service Assistant I (CSA) – Part-Time

Department: Branch Administration

Reports to: Branch Manager/Assistant Branch Manager

Supervises: None

Status: Part Time – 29 hours per week / Non-exempt / On-Site Only

Must already be authorized to work in the United States. Relocation is not provided.

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.

Summary For Part-Time Customer Service Assistant (CSA)

• Perform a variety of teller and customer service duties as needed.
• Highly proficient in the processing of teller transactions, and able to complete basic customer service-related tasks such as opening routine checking, savings and certificate of deposit accounts, processing account maintenance, etc.
• Working within established guidelines, policies and procedures, the CSA will sell and service all deposit accounts, handle various customer inquiries and provide prompt problem resolution.
• Strong knowledge of the Bank’s various deposit and electronic banking products and services is required.
• Using needs-based sales techniques, uncovers referral opportunities and recommends appropriate products and service to meet customers’ needs.
  
  

Job Requirements For Part-Time Customer Service Assistant (CSA)

• Minimum of one year of teller or customer service banking experience in a branch or call center environment.
• Strong sales, service, interpersonal and communication skills.
• Interacts well with others and enjoys working with a variety of people in a team environment.
• Strong organizational, technical and computer skills.
• Adapt well to change and is able to effectively multitask.
• Strong knowledge of teller and customer service processes, policies, guidelines and procedures.
• Satisfactory product knowledge of banking products and service with ability for further development.
  
  

Specific Job Functions For Part-Time Customer Service Assistant (CSA)

• Highly proficient in the processing of various teller transactions and routine customer service related tasks and functions.
• Able to identify cross sell opportunities and respond to various customers’ inquiries to recommend appropriate products or solutions to meet their needs.
• Able to open basic deposit accounts, assist with electronic banking inquiries, services and functionality, complete account maintenance and make referrals to other lines of business, etc.
• Maintain and balance a cash drawer accurately and efficiently.
• Provide a high level of service to customers, coworkers and team members.
• Understands and follow various policies, guidelines and procedures including security, compliance and operations.
• Participate in on-going job related training programs including but not limited to sales, service, compliance and product knowledge.
• Perform additional duties as required.
  
  

This Job Description for the Part-Time customer Service Assistant describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website: Partners.bank/about/careers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Banking

Referrals increase your chances of interviewing at Partners Bank by 2x

Sign in to set job alerts for “Customer Service Assistant” roles.

Technical Support / Customer Service Representative (Remote)

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

Assistant Service Manager - Scarborough, ME

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.