Customer Service and Swim Instructor

British Swim School; Columbus (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Flexible schedule

Job summary

British Swim School is seeking a part-time Customer Service Deck Receptionist and Swim Instructor to join our team in a fast-paced, friendly environment. The role blends front-desk customer service with swim instruction for children in an indoor, heated facility.

Ideal candidates are upbeat, reliable, and capable of multi-tasking, with a willingness to learn and follow safety procedures. Evening and weekend shifts are required, and training is provided.

Qualifications

• 1+ years of customer service experience.
• Lifeguard/First Aid/CPR/AED Certification(s) may be obtained during training.
• Able to stand in water for 3 hours

Responsibilities

• Greet customers at reception and assist with inquiries.
• Instruct swim lessons and ensure safety in the pool.
• Maintain a welcoming, friendly environment and assist with scheduling

Skills

Customer service

Communication

Relationship skills

Multi-tasking

Education

Lifeguard/First Aid/CPR/AED Certification

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Competitive salary
• Flexible schedule

Part-time Customer Service Receptionist and Swim Instructor

Do you like to work with people in a fast paced, fun, and friendly environment? Do you get personal satisfaction by going above and beyond to create a superior experience for customers? Join us at British Swim School North Broward.

British Swim School is looking for a Customer Service Deck Receptionist and Swim Instructor to work part-time, year round in our indoor, heated facilities. The individual should be a fun-loving, reliable person who loves working with kids and is willing to learn. The ideal candidate should have outstanding customer service, be able to multi-task, communicate effortlessly with clients and be able to create and maintain a pleasant and welcoming environment, work well with children and adults, know the four swim strokes, and be able to stand in water for 3 hours.

We're hiring for both the Sunrise and Coral Springs locations.

Why You'll Love Working Here

• Save lives and have fun at the same time — few jobs let you do both
• A team that feels like family — we're proud of our supportive, positive culture where instructors genuinely enjoy coming to work. We also do regular team bonding events!
• Ongoing training and development — beyond your initial certification, we invest in your continued growth with additional coaching to make you the best instructor you can be
• All training is paid — from day one, your time is valued
• Consistent scheduling — once trained, you'll have a reliable weekly schedule you can count on
• Growth Opportunities All of our higher level employees started off as instructors in the water. We believe in promoting and holding onto good talent!
• Flexible part-time schedule that works around your life

Knowledge, Skills and Responsibilities

• an enthusiastic, confident personality with strong relationship, communication, and customer service skills
• the ability to multi-task in a changing environment
• the discipline to follow schedules and enforce safety procedures as well as follow policies, teaching methods and procedures
• Bi-lingual a plus
• Lifeguard or swim instructor experience a plus

Why You Should Apply

• Great Competitive Pay
• Fun, Professional Work Environment
• Structured, Paid Training
• Opportunities for Growth and Advancement
• 3-4 Hour Shifts – Easy to Schedule Around School or Other Jobs
• Fun Company Events
• Help Save Children’s Lives!

Must be able to work a couple of evenings during the week from 4:00pm to 7:30pm, and Saturdays and/or Sundays from 9:00am to 12:30pm.

Preferred Qualifications

• 1+ years of customer service experience.
• Lifeguarding/First Aid/CPR/AED Certification(s), may be obtained during training.

About Us

Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.