Customer Service and Order Processor

Moynihan Consulting; Madison (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Moynihan Consulting is hiring a Customer Service Representative based in Madison, Wisconsin, responsible for handling customer inquiries and processing packing slips. The role entails receiving inbound calls, managing invoices, and telemarketing to clients.

Candidates should have at least one year of experience in an office setting, excellent attention to detail, and proficiency in Microsoft software, with knowledge of Sage 100 being a plus.

Qualifications

• Minimum of one-year experience in an office environment within the manufacturing or distribution industry.
• Proficient in using Microsoft Excel and Word, experience in Sage 100 is a plus.
• Strong attention to detail and quality in work.

Responsibilities

• Receive inbound calls as a Customer Service Representative.
• Telemarketing to obtain orders from Perkins Oil Accounts.
• Handle bulk sheets and direct shipment invoicing.
• Generate packing labels and maintain inventory.
• Manage SDS sheets and perform general office duties.

Skills

Customer service experience

Attention to detail

Communication skills

Proficiency in Microsoft Excel

Proficiency in Microsoft Word

Tools

Sage 100

Job description

The Customer Service Representative and Order Processing postiion is responsible for handling customer inquireries and processing packing lsips and bill of lading for next routes.

Job Description

• Receive inbound calls as a Customer Service Representative
• Telemarketing to Perkins Oil Accounts to obtain orders
• Handle bulk sheets
• Direct shipment invoicing
• Generate packing labels, maintain inventory and order as needed
• Manage SDS sheets
• Other general office duties as assigned

Qualifications

Skills and Experience

• Minimum of one-year experience in office environment in a manufacturing or distribution industry
• Proficient in multiple software programs including Microsoft Excel and Word, experience in Sage 100 a plus
• A high degree of attention to detail and quality
• Good verbal and written communication skills

Additional Information

All of your information will be kept confidential according to EEO reporting guidelines.