Customer Service Analytics Intern: Power BI & Insights

Marzetti Company; Columbus (OH); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

12-week internship program

Potential for part-time/full-time work

Job summary

Marzetti Company seeks a Customer Service Reporting & Analytics Intern for its 2027 Summer Internship Program. You’ll gain hands-on experience in a real-world setting and contribute to meaningful customer service analytics projects.

During the 12-week program, you’ll own projects, build Power BI dashboards, and collaborate with cross-functional teams. There is potential for continued part-time or full-time employment based on performance.

Qualifications

• Currently enrolled in an accredited undergraduate program with a focus in: Supply Chain Management, Business Analytics, Data Analytics, Information Systems, Operations Management, Computer Science, or related field
• Proficiency in Microsoft Office applications, specifically Excel
• Foundational knowledge of Power BI
• Data analysis and problem-solving skills
• Strong teamwork and collaboration skills demonstrated through extracurricular activities and/or work experience
• Excellent communication, interpersonal, and relationship building skills
• Action-oriented with sound judgment, integrity, and the ability to balance strategic thinking with practical execution
• Resourceful, adaptable, and effective in navigating change and influencing others
• Works effectively both independently and in team settings

Responsibilities

• Inventory existing reports and data sources
• Define KPIs and reporting standards
• Design and build Power BI dashboards
• Validate business requirements with stakeholders
• Document metrics and reporting processes
• Present recommendations to leadership

Skills

Power BI

Excel

Data analysis

Communication

Teamwork

Education

Undergraduate program in Supply Chain / Analytics / Information Systems / CS

Tools

Power BI

Job description

Marzetti Company seeks a Customer Service Reporting & Analytics Intern for its 2027 Summer Internship Program. You’ll gain hands-on experience in a real-world setting and contribute to meaningful customer service analytics projects.

During the 12-week program, you’ll own projects, build Power BI dashboards, and collaborate with cross-functional teams. There is potential for continued part-time or full-time employment based on performance.